Whether it’s a single charging station or an entire charging network – SMATRICS ensures that your charging infrastructure runs smoothly around the clock.
Technical operations of charging infrastructure
Smooth operation of charging solutions
SMATRICS ensures smooth charging operations
Innovative companies rely on sustainable full-service solutions from SMATRICS.
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Wiener Städtische
We keep an eye on your infrastructure
24/7 remote monitoring of your charging stations
Your charging stations are monitored remotely continuously. In addition to getting specific errors, corrective measures can also be taken, up to the full restart of each charging solution.
Recurring challenges are analyzed and preventative solutions implemented.
Professional maintenance & repair of charging stations
On-site field service for your charging infrastructure
If challenges cannot be solved remotely, certified field service technicians are on hand to carry out troubleshooting on site.
Each individual charging station is continuously maintained by our field service team and regularly serviced on site.
24/7 service for charging users
Best care around the clock
Our service team is available to the users of your charging infrastructure around the clock & without you having to use internal resources.
Whether by phone or via email: the SMATRICS service team offers clear answers and quick solutions and in many cases is able to rectify challenges via remote access.
Operation of charging infrastructure as a value-adding factor
The operation of charging solutions is an integral part of the value chain of e-mobility.
Offer infrastructure
Project Management
Hardware
Installation & Commissioning
Operations
Revenues
Offer infrastructure
From planning to implementation: SMATRICS is at your side to support you with the implementation of your project as a reliable and experienced partner for e-mobility.
Efficient, powerful and tailored to your requirements precisely: SMATRICS offers you exactly the hardware you need for your charging infrastructure.
In addition to the professional installation, SMATRICS takes care of the flawless commissioning of your charging solution, both technically and regulatory.
Experienced field staff and service teams, together with intelligent software, ensure the smooth operation of your charging infrastructure - around the clock.
Software for the operation of charging stations & networks
With your own charging infrastructure and custom-tailored e-mobility services, you can reach new target groups and generate new revenue channels.
Enable charging
Apps & Network Maps
Customer Management
Tariffs & Billing
Roaming
Customer Support
Enable charging
Make e-mobility easier for your customers and employees every day with powerful applications - regardless of location and on all end devices.
Software for driver & charging card management
With intelligent software for customer management, you always have an overview of all user groups - regardless of whether they are employees or fleet drivers, guests or customers.
Software for driver & charging card management
Whether your own tariff structures or proven solutions - SMATRICS supports you with tariffing and takes care, if you wish, of all processes and tasks related to the billing of infrastructure and users.
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Software for driver & charging card management
Software for the operation of charging stations & networks
With commercial roaming partnerships, SMATRICS gives you higher capacity utilization and your users comprehensive access to charging points outside of your own infrastructure.
Software for the operation of charging stations & networks
The experienced SMATRICS service team is available to you and all the users of your charging infrastructure with help & advice - by phone and email.
From planning to implementation: SMATRICS is at your side to support you with the implementation of your project as a reliable and experienced partner for e-mobility.
Efficient, powerful and tailored to your requirements precisely: SMATRICS offers you exactly the hardware you need for your charging infrastructure.
In addition to the professional installation, SMATRICS takes care of the flawless commissioning of your charging solution, both technically and regulatory.
Experienced field staff and service teams, together with intelligent software, ensure the smooth operation of your charging infrastructure - around the clock.
Software for the operation of charging stations & networks
With your own charging infrastructure and custom-tailored e-mobility services, you can reach new target groups and generate new revenue channels.
Make e-mobility easier for your customers and employees every day with powerful applications - regardless of location and on all end devices.
Software for driver & charging card management
With intelligent software for customer management, you always have an overview of all user groups - regardless of whether they are employees or fleet drivers, guests or customers.
Software for driver & charging card management
Whether your own tariff structures or proven solutions - SMATRICS supports you with tariffing and takes care, if you wish, of all processes and tasks related to the billing of infrastructure and users.
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Software for driver & charging card management
Software for the operation of charging stations & networks
With commercial roaming partnerships, SMATRICS gives you higher capacity utilization and your users comprehensive access to charging points outside of your own infrastructure.
Software for the operation of charging stations & networks
The experienced SMATRICS service team is available to you and all the users of your charging infrastructure with help & advice - by phone and email.
Whether in full service or as an individual solution - SMATRICS offers custom-tailored e-mobility.
Other services from SMATRICS
SMATRICS offers professional project management in every area of electromobility.
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Consulting Services
360° consulting for e-mobility projects
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Project Management
From planning to implementation
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Hardware Services
Efficient & powerful hardware
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Roll-out Services
Installation & commissioning of charging solutions
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Billing Services
Billing of charging sessions & users
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Hotline & Service Operations
24/7 customer service for your users
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Roaming Services
Access to partner networks & customers
Get in touch
Are you interested in a tailor-made e-mobility solution? Let's get in touch