With SMATRICS, you can charge in partner networks at home and abroad at the same conditions as in the SMATRICS EnBW network - regardless of tariff and roaming:
Tariffs
Overview of SMATRICS charging tariffs
Tariftabelle 2024 - EN
Charging without basic fee
Charge Simple
| AC* | DC* | |
|---|---|---|
| SMATRICS EnBW & partner networks | 0.55€ | 0.65€ |
| Roaming | - | - |
plus blocking fee (for 3 hours max.):
● 0.10€/min. from 481 min. at AC stations
● 0.20€/min. from 61 min. at DC stations
* Price per kWh
Versatile charging with roaming
Charge & Roam
| AC* | DC* | |
|---|---|---|
| SMATRICS EnBW & partner networks | 0.55€ | 0.65€ |
| Roaming | 0.79€ | 0.89€ |
plus blocking fee (for 3 hours max.):
● 0.10€/min. from 481 min. at AC stations
● 0.20€/min. from 61 min. at DC stations
* Price per kWh
Efficient charging, maximum benefits
Charge & Roam+
| AC* | DC* | |
|---|---|---|
| SMATRICS EnBW & partner networks | 0.50€ | 0.55€ |
| Roaming | 0.69€ | 0.79€ |
plus blocking fee (for 3 hours max.):
● 0.10€/min. from 481 min. at AC stations
● 0.20€/min. from 61 min. at DC stations
* Price per kWh
All information incl. 20% VAT plus one-off activation fee of 19.90€ for the SMATRICS charging card. Each SMATRICS charging card for the tariffs Charge Simple, Charge & Roam and Charge & Roam+ is valid for one vehicle only. Replacement card fee: 30.00€; valid from October 8th 2024.
The selected SMATRICS tariff is concluded for an indefinite period of time. Both contracting parties have the right to terminate this contract by giving ordinary notice at the end of each month. The notice period is two weeks.
Information on old tariffs that were concluded before October 8th 2024, can be found in this document (PDF).
Charging at home conditions with partners throughout Europe
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Boundless charging thanks to roaming
Roaming gives you access to hundreds of thousands of additional charging points in Austria and throughout Europe:
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Frequently asked questions about SMATRICS tariffs
You can find more information in our charging FAQs for charging network customers.
With your roaming-enabled tariff, you can charge with roaming providers in the following countries:
- Austria
- Czech Republic
- Germany
- Croatia
- Hungary
- Italy
- Poland
- Slovakia
- Slovenia
Information on charging prices at stations of our roaming providers in Austria and Europe can be found in our tariff table and on our roaming page.
Charging in SMATRICS partner networks is possible at exactly the same conditions as in the SMATRICS EnBW charging network - there are no additional costs. You can find more information about SMATRICS partner networks in the partner networks section.
To switch from your old tariff to a new SMATRICS tariff, please conclude a new contract and indicate in the notes - stating your contract or card number - that you wish to cancel your current contract and switch to the new tariff.
The new contract will not begin until the notice period for your current contract has expired - we will inform you when exactly the new tariff conditions will apply when you switch tariffs.
If you have any questions about your tariff change options or need support when changing tariffs, our customer service team will be happy to help you.
When charging, an additional blocking fee is charged on a per-minute basis after a certain period of time:
- At AC charging points (type 2), the blocking fee is charged from 481 minutes.
- At DC charging points (CCS, CHAdeMO), the blocking fee is charged from 61 minutes.
- Exception: DC charging points <80kW, at which the blocking fee is charged from 181 minutes.
Experience has shown that the vast majority of vehicle models can be fully charged within this time, so that the blocking fee is not charged if the fully charged vehicle is unplugged promptly.
After these times have expired, a fee of €0.10 (AC) or €0.20 (DC) per minute will be charged as a blocking fee This is to ensure that the stations are not blocked unnecessarily and that subsequent e-mobilists are not prevented from charging. The blocking fee is limited to €18.00 (AC) or €36.00 (DC).
A charging session is only considered complete when you have unplugged your e-vehicle - in the interests of subsequent users, we ask you to vacate the charging station immediately after charging is complete.
SMATRICS endeavors to ensure that customer charges are billed as transparently and comprehensibly as possible Billing based on the energy consumed is the fairest for customers For this reason, SMATRICS has decided that charging will always be billed on the basis of kWh consumption.
Charge immediately - without minimum term
SMATRICS tariff without charging card
You want to charge your e-vehicle but don't have a SMATRICS tariff with a charging card? You don't want to make a fixed commitment?
With Charge Direct Simple, you can charge easily, quickly & without commitment.
Customer Service
Do you have any questions?
We are glad to be there for you!
If you were not able to find an answer to your question in our FAQ, the SMATRICS service team will be happy to support you: