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Roaming in Austria & Europe

SMATRICS enables unlimited charging in Austria and throughout Europe.

Roaming networks in Austria

Charging in Austrian roaming networks

With a network coverage of over 90%, SMATRICS enables you to charge easily & conveniently at over 16,000 charging points throughout Austria.

As a SMATRICS charging network customer, you can charge at the charging points of the following roaming networks in Austria:

Roaming networks in Europe

Charging in other European roaming networks

With access to over 150,000 charging points throughout Europe, SMATRICS enables you to charge without limits.

As a SMATRICS charging network customer, you can charge at the charging points of the following roaming networks within the EU:

Frequently asked questions about roaming & roaming networks

You can find more information in our charging FAQs for charging network customers.

With your roaming-enabled tariff, you can charge in the following countries with our roaming partners:

  • Austria
  • Germany
  • Croatia
  • Netherlands
  • Slovakia
  • Slovenia
  • Czech Republic
  • Poland
  • Romania
  • Italy
  • Hungary

Customers of other mobility providers also benefit from SMATRICS EnBW's nationwide high-power charging network.

You can charge at SMATRICS EnBW stations with the charging cards of the following providers:

  • Bosch
  • Charge Point Austria
  • Chargepoint
  • da emobil
  • elvah
  • EnBW
  • Energie AG
  • Energie Burgenland
  • Energie Graz
  • Energie Steiermark
  • EVN
  • EWE go
  • Ford
  • Genesis
  • IKB
  • KELAG
  • Linz AG
  • Maingau
  • ÖAMTC
  • Octopus Energy
  • Salzburg AG
  • TIWAG
  • Trafineo
  • Volkswagen (Elli)
  • Vorarlberger Kraftwerke (Vlotte)
  • Wien Energie

With the Charge Pro tariff, you can charge in the following roaming networks:

In Austria

e-Laden Tirol
Energie AG
Energie Burgenland
Energie Graz
Energie Steiermark
EVN
IKB Innsbrucker Kommunalbetriebe
Ionity
Kelag
Ladenetz.de
Linz AG
Salzburg AG
NewMotion/Shell
TIWAG
VKW Vorarlberger Kraftwerke
Wien Energie
ÖAMTC

In Europe

Ionity (Germany, Italy, Croatia, Netherlands, Poland, Slovakia, Slovenia, Czech Republic, Hungary)
NewMotion / Shell (Germany, Italy, Netherlands, Poland, Czech Republic)
Allego (Germany)
Ladenetz.de (Germany)
EnBW (Germany)
Eneco eMobility (Germany)
E.ON (Germany, Romania, Slovakia, Czech Republic)
Petrol (Croatia, Slowenien)
Greenway (Poland, Slovakia)
ZSE (Slovakia)
Enel X (Italy)
PRE (Czech Republic)
Renovatio e-Charge (Romania)
CEZ (Czech Republic)

With the Charge Basic, Charge Time, Charge Direct Basic and Charge Direct Time tariffs, you cannot charge at charging stations of our roaming networks.

With the SMATRICS old tariffs Smart NET, Active NET, SmartPlus NET and ActivePlus NET you can charge at stations of the following roaming networks:

In Austria

  • Energie AG
  • Energie Burgenland
  • Energie Graz
  • Energie Steiermark
  • EVN
  • IKB Innsbrucker Kommunalbetriebe
  • Ionity
  • Kelag
  • Linz AG
  • ÖAMTC
  • Salzburg AG 
  • TIWAG
  • Vorarlberger Kraftwerke
  • Wien Energie

In Europe

  • Ionity (Germany, Italy, Croatia, Netherlands, Poland, Slovakia, Slovenia, Czech Republic, Hungary)
  • NewMotion (Germany, Austria, Netherlands)
  • Allego (Netherlands, Germany)
  • Ladenetz.de (Germany)
  • EnBW (Germany)
  • Eneco (Germany)
  • E.ON (Germany, Romania, Slovakia)
  • Petrol (Slovenia, Croatia)
  • Greenway (Slovakia, Poland)
  • ZSE (Slovakia)
  • Enel (Italy)
  • PRE (Czech Republic)
  • Renovatio e-Charge (Romania)
  • ČEZ (Czech Republic)

With the SinglePlus NET and Single NET tariffs, you can charge with the following roaming partners:

  • Allego (Germany)
  • Ladenetz.de (Germany)
  • NewMotion (Germany, Austria, Netherlands)
  • ČEZ (Czech Republic)

With the Direct NET and DirectPlus NET tariffs, you cannot charge in the charging networks of our roaming partners.

Charging prices with other roaming providers

You can charge in other roaming networks at these conditions:

Charging at roaming partners

Roaming Prices
for power output per min.
AC below 20 kW 0.14 €
AC from 20 kW 0.29 €
DC below 80 kW 0.79 €
HPC from 80 kW 1.59 €

Since 1st of August 2023, users with the tariffs Charge Pro and Charge Pro (THG) are able to charge at EnBW charging stations in Germany at the same tariff conditions as in the home charging network of SMATRICS EnBW.

All information including 20% VAT. in addition to the basic monthly fee. Billing for SMATRICS customers is based on usage.

Further information on SMATRICS old tariffs that were concluded before January 31, 2023 can be found in this document (PDF).

Customer Service

Do you have any questions?

We are glad to be there for you!

If you were not able to find an answer to your question in our FAQ, the SMATRICS service team will be happy to help you:

  • by e-mail to info@smatrics.com (please note: if there is an increased volume of emails, it may take multiple working days to process your email)

  • by phone via +43 5 031 351 855 (Monday to Thursday from 9:00 am to 5:00 pm, Friday from 9:00 am to 3:00 pm)