with charVIS Operations
With charVIS Operations, the intelligent charge point management system for charging station operators, you have your charging stations under control around the clock.
The cloud-based software is compatible with all common hardware types and protocols. Thanks to intuitive operation, routine activities and troubleshooting can be carried out efficiently.
Innovative companies rely on charVIS Operations for the efficient operation of charging infrastructure
With the template function, you can create new locations quickly & easily and store them by using drag & drop.
As soon as a new station has gone into operation, it is automatically displayed as "available".
Stations of your sub-CPOs can be easily distinguished from your own charging infrastructure.
The status of individual charging points is intelligently summarized in charVIS Operations ("Working", "Partially working", "Faulted").
In addition, detailed information on the respective charging station, such as connectivity status, firmware status, OCPP messages and associated events can be called up at any time.
If new firmware is available for your charging station, you can update it over-the-air.
With the intuitive search, you can quickly find charging stations of users by POI or EVSE ID. Detailed information on specific charger, event & session details can also be viewed quickly.
Via remote access, you can start / stop sessions of charging stations remotely and, if necessary, restart charging stations.
With alarming feature, you are getting proactively informed about error messages. OCPP error codes and diagnostic logs are automatically analyzed and made available.
Based on this, your service team can troubleshoot remotely or leave comments for field service employees.
Thanks to the responsive design, charVIS Operations is easy to use and operate on all common mobile devices.
Your field service employees have practical search and filter functions at their disposal, with which, for example, charging stations can be filtered and displayed according to their status.
At the same time, comments can be viewed and answered live in the detailed information.
charVIS Operations is designed for day-to-day operations in network operations, in customer service and for use in field service. Depending on the role of the user, the system can play to different strengths:
You can find more information about our software solutions and e-mobility services in our business FAQs.
charVIS Operations offers flexible logic for different user groups, teams or positions.
Roles & teams are used to always give employees, customers or partners their relevant view of selected data.
The following criteria can be combined to define teams:
The logic is dynamic: When a new charger is created, the relevant teams see it automatically.
Examples:
Yes, premium SIM cards are included in the operation of the charge point, including VPN tunnels & maintenance.
Yes, the charge point management system charVIS Operations can also be integrated into your system or third-party applications via API if required.
SMATRICS offers intelligent software solutions for all areas of electromobility
Convenient and easy with charVIS Business
IT interfaces for charging infrastructure
Intelligent energy management
E-mobility applications in your look & feel
We are happy to support you in the planning, construction and expansion of charging infrastructure starting from 5 charging points.