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Technical operations of charging infrastructure

Smooth operation of charging solutions

Whether it’s a single charging station or an entire charging network – SMATRICS ensures that your charging infrastructure runs smoothly around the clock.

  • professional operation of charging infrastructure

  • conservation of internal resources through targeted outsourcing

  • intelligent remote monitoring & fast troubleshooting

  • professional maintenance & repair

  • 24/7 customer service for your users

SMATRICS ensures smooth charging operations

Innovative companies rely on sustainable full-service solutions from SMATRICS.

We keep an eye on your infrastructure

24/7 remote monitoring of your charging stations

Your charging stations are monitored remotely continuously. In addition to getting specific errors, corrective measures can also be taken, up to the full restart of each charging solution.

Recurring challenges are analyzed and preventative solutions implemented.

Professional maintenance & repair of charging stations

On-site field service for your charging infrastructure

If challenges cannot be solved remotely, certified field service technicians are on hand to carry out troubleshooting on site.

Each individual charging station is continuously maintained by our field service team and regularly serviced on site.

24/7 service for charging users

Best care around the clock

Our service team is available to the users of your charging infrastructure around the clock & without you having to use internal resources.

Whether by phone or via email: the SMATRICS service team offers clear answers and quick solutions and in many cases is able to rectify challenges via remote access.

Operation of charging infrastructure as a value-adding factor

The operation of charging solutions is an integral part of the value chain of e-mobility.

Offer infrastructure

Project Management

Hardware

Installation & Commissioning

Operations

Revenues

Offer infrastructure

From planning to implementation: SMATRICS is at your side to support you with the implementation of your project as a reliable and experienced partner for e-mobility.

Efficient, powerful and tailored to your requirements precisely: SMATRICS offers you exactly the hardware you need for your charging infrastructure.

In addition to the professional installation, SMATRICS takes care of the flawless commissioning of your charging solution, both technically and regulatory.

Experienced field staff and service teams, together with intelligent software, ensure the smooth operation of your charging infrastructure - around the clock.

Software for the operation of charging stations & networks

With your own charging infrastructure and custom-tailored e-mobility services, you can reach new target groups and generate new revenue channels.

Enable charging

Apps & Network Maps

Customer Management

Tariffs & Billing

Roaming

Customer Support

Enable charging

Make e-mobility easier for your customers and employees every day with powerful applications - regardless of location and on all end devices.

Software for driver & charging card management

With intelligent software for customer management, you always have an overview of all user groups - regardless of whether they are employees or fleet drivers, guests or customers.

Software for driver & charging card management

Whether your own tariff structures or proven solutions - SMATRICS supports you with tariffing and takes care, if you wish, of all processes and tasks related to the billing of infrastructure and users.

Software for driver & charging card management

Software for the operation of charging stations & networks

With commercial roaming partnerships, SMATRICS gives you higher capacity utilization and your users comprehensive access to charging points outside of your own infrastructure.

Software for the operation of charging stations & networks

The experienced SMATRICS service team is available to you and all the users of your charging infrastructure with help & advice - by phone and email.

From planning to implementation: SMATRICS is at your side to support you with the implementation of your project as a reliable and experienced partner for e-mobility.

Efficient, powerful and tailored to your requirements precisely: SMATRICS offers you exactly the hardware you need for your charging infrastructure.

In addition to the professional installation, SMATRICS takes care of the flawless commissioning of your charging solution, both technically and regulatory.

Experienced field staff and service teams, together with intelligent software, ensure the smooth operation of your charging infrastructure - around the clock.

Software for the operation of charging stations & networks

With your own charging infrastructure and custom-tailored e-mobility services, you can reach new target groups and generate new revenue channels.

Make e-mobility easier for your customers and employees every day with powerful applications - regardless of location and on all end devices.

Software for driver & charging card management

With intelligent software for customer management, you always have an overview of all user groups - regardless of whether they are employees or fleet drivers, guests or customers.

Software for driver & charging card management

Whether your own tariff structures or proven solutions - SMATRICS supports you with tariffing and takes care, if you wish, of all processes and tasks related to the billing of infrastructure and users.

Software for driver & charging card management

Software for the operation of charging stations & networks

With commercial roaming partnerships, SMATRICS gives you higher capacity utilization and your users comprehensive access to charging points outside of your own infrastructure.

Software for the operation of charging stations & networks

The experienced SMATRICS service team is available to you and all the users of your charging infrastructure with help & advice - by phone and email.

Whether in full service or as an individual solution - SMATRICS offers custom-tailored e-mobility.

Other services from SMATRICS

SMATRICS offers professional project management in every area of electromobility.

Get in touch

Are you interested in a tailor-made e-mobility solution? Let's get in touch

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