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SMATRICS Mobile App

Charge easily & quickly - with the mobile charging app from SMATRICS.

Charging FAQs
Tariffs

The best charging app* in Austria for Android & iOS

Download now for free:

Apple App Store Logo

SMATRICS charging app for iPhones

Available in Apple App Store

Zum App Store
Google Play Store Logo

SMATRICS charging app for Android

Available in Google Play Store

Zum Play Store

* SMATRICS charging app is test winner in the large charging app test 2022 by electricar magazine.

Features of the SMATRICS charging app

  • All SMATRICS EnBW charging stations and charging points of SMATRICS partner networks & roaming providers on one map

  • Detailed information on charging stations (location, opening hours, maximum capacity, etc.)

  • Up-to-date information on the availability and status of specific charging stations (free/occupied)

  • Charging stations can be activated directly via app & charging processes can be easily started/stopped

  • Personal user area with detailed overview of past charging processes

  • Enable charging points quickly & easily with the integrated QR scanner

  • Simply register as a customer in the charging app and start charging immediately

Frequently asked questions about the SMATRICS mobile app

You can find more information on using the SMATRICS app in our charging FAQs.

No, both the SMATRICS app for iOS and the SMATRICS app for Android are free.

You can download and install the SMATRICS charging app for iPhones directly from the Apple App Store and the SMATRICS charging app for smartphones with Android operating system from the Google Play Store for free.

If you are using the app for the first time, please create your personal SMATRICS account. You can then log in with your e-mail address and your self-chosen password.

After logging in, you can select a SMATRICS EnBW station via the map view or the list view. In the detailed view of the charging station, select the appropriate charging point with the "Load" button.

Charging can only be started if the selected charging point is free and the plug symbol is green. If the vehicle is connected to the charging station, simply press the "Start" button to start the charging process.

Charging sessions get terminated by clicking on the "Stop" button. After charging is complete, it is displayed under "Last charges".

Important: If charging was started via the SMATRICS app, it must also be ended in the app. A combination of the different activation methods (by customer card or via app) is not possible.

More information for charging network customers

SMATRICS Tariffs
Roaming im In- & Ausland

Customer Service

Do you have any questions?

We are glad to be there for you!

If you were not able to find an answer to your question in our FAQ, the SMATRICS service team will be happy to help you:

  • by e-mail to info@smatrics.com (please note: if there is an increased volume of e-mails, it may take up to 3 working days to process your e-mail)

  • by phone via +43 5 031 351 855 (Monday to Thursday from 9:00 am to 5:00 pm, Friday from 9:00 am to 3:00 pm)