Reporting

Knowing what happens at your charging stations is a significant part of operations. SMATRICS prepares all information for you in a clear, transparent manner: from actual availability, to data on the ongoing operation of the charging stations, to the charging behaviour of your users. This provides you with detailed insights for an analysis of your charging solution. In this way, you can increase the efficiency, and this also offers an important foundation for internal and external accounting. With SMATRICS, you are always in the loop.

WE KEEP YOU INFORMED

Are you planning to set up or do you already own charging stations?

Is continuous information on your stations important to you?

Do you require transparently prepared information?

Would you like to analyse and optimise your utilisation rate?

Would you like to keep a constant overview of the technical operations?

Do you require data regarding the charging stations for follow-up processes?

EVERYTHING AT A GLANCE

Datenauswertung

Your hardware

Charging station operators receive a wide range of information from SMATRICS regarding every station. This ranges from the development, to the utilisation rate and amounts of energy emitted, all the way to pricing details. All of this is transmitted to you completely automatically. This can be via a regular email or by means of your personal access to the reporting system.

 

  • Status of the technical availability
  • Data analysis of the charging stations or charging network
  • Transparent preparation
Reporting

Your users

As an e-mobility provider (EMP), you receive a broad range of data regarding the use of your stations: from the number of charging sessions and the energy emitted per user, all the way to the overview of your generated revenue. If you choose to have SMATRICS also take care of the hotline, the reporting includes additional information from the inquiries.

 

  • Heat maps visualise the utilisation rate according to time of day
  • Use according to a wide range of criteria (tariff, user, station...)
  • Call reporting from the hotline

ALL BENEFITS AT A GLANCE

Your benefits

Absolute transparency and traceability of the use of your stations

Perfect input for internal accounting (cost centre assignment) as well as internal reporting

Continuous information on the use situation

Clear data evaluation for analysis and optimisation of your charging solution

SMATRICS Bonus

Transparent differentiation between station and user data

Compatible data for further processing

Comprehensive experience with a wide range of charging solutions

Regular software updates

DETAIL OF SERVICES

Charging station reporting
  • Automated reporting on all charging sessions for every single charging station
  • Access to the reporting system with up-to-date daily data and prepared data (e.g. availability statistics) for a detailed analysis

 

Sending of emails on a regular basis (e.g. in a weekly or monthly cycle) with the following data:

  • Start time and duration of the charging session
  • Charging point type (AC/DC) as well as max. available power output of the charging point
  • Energy emitted (in kWh)
  • Name, address and EVSE ID of the charging station
  • User data such as contract number, tariff or product ID, cost centre (for internal accounting)
User reporting
  • Number of charging sessions and amount of energy charged per charging station i.e. user
  • Heat maps for visualisation of the daily utilisation rate according to time of day
  • Charging station use according to tariff groups
  • Charging station use according to connector type and output category
  • Generated revenue
  • Roaming use of the charging stations by partner networks
Contact reporting
  • Call report (Number of calls, average conversation i.e. waiting time)

This might also be of interest to you

Professional operation of your charging stations
STATION MANAGEMENT
CPMS facilitates your network operation
CHARGE POINT MANAGEMENT SYSTEM
WE MANAGE YOUR CHARGING CUSTOMERS
HOTLINE & USER MANAGEMENT

References

These customers already use SMATRICS Reporting:

A chat with the pros

With the SMATRICS reporting, you receive continuous information regarding your charging solution. The data evaluation not only gives you the certainty of being familiar with the status quo; it also allows you to understand developments and be able to react to them.
We would be delighted to tell you more.